What is Reservit PMS?
Reservit is a cloud-based property management system designed for independent hotels, hotel groups, and boutique properties across Europe. At its core, Reservit handles the operational heartbeat of a hotel: accepting reservations, managing room availability, processing check-in and check-out, maintaining folios, and generating reports. It is used by properties ranging from small bed-and-breakfasts to multi-property groups managing dozens of rooms across several locations.
Reservit was built with the independent hotelier in mind. Unlike enterprise PMS platforms that require months of deployment and dedicated IT staff, Reservit is designed to be operational quickly and accessible to non-technical teams. The interface prioritises the front desk workflow — the daily rhythm of arrivals, departures, and room assignments — rather than the complex revenue science that larger hotel chains run separately through dedicated revenue management systems.
Reservit exposes a published API, which is the technical foundation that makes it possible for third-party services — including ItReserve modules — to connect and extend its functionality. Properties that understand what this API can do have a significant advantage in building a tailored technology stack around their core Reservit setup.
Core Reservit Features
Reservit covers four main operational areas, each of which is important to understand before deciding where additional modules may help.
Reservation management
The reservation module is Reservit's centrepiece. It allows staff to create, modify, and cancel bookings from any device. Reservations from direct bookings, phone calls, and connected OTA channels feed into a single calendar view. The system handles standard room types, multi-room bookings, group reservations, and optional extras such as breakfast or parking. Reservation history is retained per guest, allowing front desk teams to recognise returning visitors and apply rate agreements.
Channel manager
Reservit includes a native channel manager that connects the PMS to major online travel agencies including Booking.com, Expedia, and Airbnb. When a booking is made on any connected channel, Reservit updates availability in real time across all other connected channels and marks the room as sold in the front desk view. Rate plans can be pushed from Reservit to channels, and last-room availability logic prevents overbooking on high-demand dates.
Front desk operations
Check-in, check-out, room assignment, guest folio management, and housekeeping status updates are all handled within the front desk module. Staff can see a live room plan, assign specific rooms based on guest preferences, post charges to folios, split bills, and print receipts. The module is optimised for speed during peak arrival periods, when a front desk team may need to check in multiple guests within a short window.
Reporting
Reservit's reporting section covers standard hotel KPIs: occupancy rate, average daily rate (ADR), revenue per available room (RevPAR), and channel-by-channel booking volume. Reports can be filtered by date range, room type, and rate plan. Financial summaries are available for accounting purposes, and production data can be exported to standard formats for use in spreadsheet analysis.
Where Reservit Excels
Reservit performs particularly well for independent properties that need a reliable, uncomplicated PMS that their entire team can learn quickly. Its front desk module is genuinely well-designed for the daily check-in and check-out workflow, and its reliability record is strong. Properties that do most of their business through Booking.com and Expedia, and that operate a straightforward rate structure, will find that Reservit handles their core needs without friction.
The speed of initial setup is another strength. A hotel can be operational in Reservit within days, compared to weeks for heavier enterprise PMS platforms. For small independent properties or newly opened hotels, this matters. Reservit support documentation is also notably clear, reducing the learning curve for new staff members.
Where Reservit Leaves Gaps
Reservit's native channel manager covers the largest OTAs but does not natively connect to a long tail of specialist and regional platforms: niche booking engines for cycling tourism, rural property portals, corporate travel management systems, and newer distribution platforms that are gaining share in specific segments. Properties that want to reach guests through these channels need either a third-party channel manager or an extension module.
Reservit's analytics are adequate for operational monitoring but fall short for serious revenue management. There is no built-in dynamic pricing engine, no competitor rate tracking, no segment mix analysis, and no forward-looking demand forecasting. Revenue managers at independent hotels who want to move beyond static rate plans need additional tooling.
Corporate contract management is another area where Reservit offers limited native support. Hotels that serve corporate accounts with negotiated rates, volume commitments, and monthly invoicing requirements typically manage this outside Reservit, introducing reconciliation work and the risk of rate errors. An invoice automation module that reads Reservit data and produces correct corporate invoices automatically addresses this directly.
How Third-Party Modules Fill the Gaps
ItReserve modules connect to Reservit via its published API, reading reservation data, room status, and rate information from your Reservit account and adding layers of automation and intelligence on top. Because the connection runs through the official API, there is no data migration, no disruption to existing workflow, and no risk to your Reservit configuration. Each module subscribes to specific data endpoints — a yield manager reads occupancy and rate data; an invoice module reads reservation and folio data — and operates independently of other modules.
The practical effect is that a hotel can keep Reservit as its operational core — the system its front desk staff know and trust — and add precisely the capabilities it lacks without adopting an entirely new PMS.
Setting Up Reservit for the First Time
For hotels new to Reservit, the initial setup sequence is straightforward. First, configure your property details: number of rooms, room types, and rate plans. Second, connect your OTA accounts through the channel manager section. Third, set up your default rate plans and any seasonal or last-minute rate rules. Fourth, enter your standard email templates for booking confirmations and pre-arrival messages. Fifth, configure your housekeeping status flow — how rooms move from Occupied to Dirty to Clean — so that the front desk view reflects real-time room readiness.
Once operational, generate your Reservit API key from the account settings under the Integrations or Developer section. This key is what you will need to connect any ItReserve module to your Reservit account.
Tips for Getting More from Reservit
- Review your rate plan structure twice a year. Rates that were correct at setup often become outdated as your market evolves.
- Use Reservit's guest history feature to identify returning guests and apply loyalty adjustments manually or through a dedicated module.
- Set up channel restrictions so your cheapest rates are not available on OTAs when occupancy is above a defined threshold.
- Run the channel-by-channel booking volume report monthly to understand which distribution sources are growing and which are declining.
- Review your API key permissions periodically. Third-party modules should only have access to the data they actually need — read access to reservations for analytics modules, read and write for channel bridge modules that push availability.